Online Support

Here we will try and answer any questions you may have about setting up your email software and email addresses.

What Is My Email Address?
How Do I Setup More Mailboxes?
How Many Mailboxes Can I Have?
Can I Send Mail Using My Mailboxes?
What Are The Settings That I Need For My Email Software?


What Is My Email Address?
When we set up your account we set it up so that by default anything@yourdomain.co.uk goes into one mailbox.

How Do I Setup More Mailboxes?
To setup more mailboxes you just have to email us and tell us what email addresses you want going into each box, and a password for each mailbox. Please note there are charges for additional mailboxes as detailed on the 'hosting' page.

How Many Mailboxes Can I Have?
You can have almost any number of mailboxes on your account but remember there are additional charges for each extra box you have.

Can I Send Mail Using My Mailboxes?
No you can't send mail through the server. To send mail using your domain name you will need to use your dialup ISP's outgoing mailserver. See the next question.

What Are The Settings That I Need For My Email Software?
Email software varies a lot in the names it gives to certain configuration options but here follows a guide which should provide you with enough information to get your software configured correctly:

Incoming Mail Server(POP3) : mail.yourdomain.co.uk
Outgoing Mail Server(SMTP) : Put Your Dialup ISP's outgoing mailserver here.
Username : Your Hosting Username
Password : Your Hosting Password