Online Support
Here we try and guide you through the first few steps to getting a website built and on the 'web'
How Can I Build My Website?
Can I Use Frontpage To Build My Website?
How Can I Upload My Website?
What Are The FTP Settings?
Where Should I Upload My Website To?
What Filenames Should I Use?
Does The Server Support SSI?
How Can I Make My Website More Interactive?
How Can I Build My Website?
You can build your website using virtually any method from Notepad to Advanced Authoring Software such as Dreamweaver.
If you are reading this then chances are you are new to website building and therefore there are really just two different ways of doing it.
First choice would be to learn HTML (the language that webpages are made of), this isn't as hard as it sounds, We recommend IDG Book's publication A Dummies Guide to HTML 4.0, it is designed for novices and takes you step by step through getting a webpage online.
Second choice is to use a WYSIWYG software package (What You See Is What You Get), these packages, such as Microsoft's Frontpage, make website building just as easy as using a word-processor.
Can I Use Frontpage To Build My Website?
Yes you can use Frontpage to build your website however if you wish to use the more advanced, interactive features of Frontpage (known as Frontpage Extensions) you will have to purchase support for Frontpage 2000 Extensions to go with your account. Pricing details are in the 'Hosting Extras' section of the online catalog.
How Can I Upload My Website?
You can either use the Website Publishing Wizard in Windows, or a specialist FTP program.
If you use WS_FTP we will be able to offer you the most help as that is our preferred FTP program. (you can get it from www.ipswitch.com)
What Are The FTP Settings?
The FTP server is : ftp.yourdomain.co.uk
The Server Type is: UNIX type
Your username and password are those which were sent to you in your hosting details email.
Where Should I Upload My Website To?
When you connect to the server you will automatically be placed in the directory where your web page should be placed.
You can also make sub-folders in your webspace to put some pages in to keep your space tidy.
What Filenames Should I Use?
If you want to be able to type www.yourname.co.uk in your browser then your index page should be placed in your root directory and called index.html or index.htm (please note UNIX servers are case sensitive so INDEX.HTML is not the same as index.html).
Does The Server Support SSI?
Yes the server does support Server Side Includes, you should name any files using SSI with the extension .shtml
How Can I Make My Website More Interactive?
This is a BIG question. There are many ways to add more interactivity to your website, the most popular way is to use Perl CGI scripts, for more information on this please see our support section on Perl / CGI.